Returns Policy
We genuinely hope you are delighted by the design, quality, originality and value of our product.  However, should you wish to return any items to us, we also hope to make the process as easy and smooth as possible.

Any items purchased at our normal full retail price may be returned to us for refund or exchange within 14 days of receipt. You must send your returned package via courier of your choice at your own expense.

If for any reasons, you want to return your order, simply contact us immediately at:

 
support@Chantam.com or tel: 0208 412 1177

Once you decide to return the Goods you must not use them and must take reasonable care of them while they remain in your possession. The Goods must be returned to us intact, undamaged as soon as reasonably possible. We will refund to the payment card the price paid for the Goods returned.

 

Please return faulty goods as soon as you received the product.

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